NO CONSIDERATION OF
SUSTAINABILITY ADVERSE IMPACTS
Under Articles 4 and 6 SFDR, financial entities must disclose the integration of risk criteria inherent to sustainability (ESG risks) and principal adverse impacts on sustainability factors.
To date, the Company has decided neither to integrate ESG risk criteria nor to consider principal adverse impacts on ESG factors due to the strategies used in the advisory / management processes.
Given the importance of sustainability criteria for the environment, society and governance, the Company undertakes to integrate the aforementioned criteria and principal adverse impacts into its strategies in the near future.
All the detailed information regarding the subject can be found in the downloadable document below.
Complaints
Safe Capital Investments Ltd is committed to dealing with complaints fairly, promptly and transparently.
If you are dissatisfied with any service provided by Safe Capital Investments Ltd, you may submit a complaint in writing using the contact details below:
Safe Capital Investments Ltd
259, St. Paul Street
Valletta VLT 1213
Malta
Email: [n.cassar@safecapitalinvestments.com]
Telephone: [+356 22485277]
When submitting a complaint, please provide the following information, where applicable:
a. your full name and contact details;
b. whether you are a client, former client or representative of a client;
c. a clear description of the matter complained of;
d. relevant dates, transactions, documents or correspondence;
e. details of any person at Safe Capital Investments Ltd with whom you have communicated; and
f. the outcome or remedy you are seeking.
Complaints may be submitted free of charge.
Upon receipt of a complaint, Safe Capital Investments Ltd will acknowledge the complaint and investigate the matter. The Company aims to provide a final written response within 15 working days from receipt of the complaint.
Where the Company is unable to provide a final response within 15 working days due to exceptional circumstances outside its control, the Company will inform you of the reason for the delay and indicate
when a final response is expected. In all cases, the final response will be provided within 35 working days from receipt of the complaint.
If you are not satisfied with the Company’s final response, or if your complaint has not been upheld, you may be entitled to refer the matter to the Office of the Arbiter for Financial Services:
Office of the Arbiter for Financial Services
N/S in Regional Road, Msida MSD 1920
Malta
Website: www.financialarbiter.org.mt
Freephone: 8007 2366
Telephone: +356 2124 9245
Please note that the Office of the Arbiter for Financial Services may require you to have first submitted your complaint to
the financial services provider before lodging a complaint with the Arbiter.
ESG POLICY
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